@MailOnlywrote:
I pay for BT mail so BT owe me a service. There is absolutely nothing my ISP can do about this. They aren’t beinv paid to chase BT every day. Note many who do use BT as their ISP also have the same problem.
Granted you are paying for BT for the email, however you are still paying your ISP to enable you to access the email. I know full well that BT do have a well known mail issue, and have for years. However your issue is not at all common - and unable to send email for months is most certainly not.
There is something your ISP can do about it (what is your ISP?) - and that is potentially fix the issue where it keeps getting blocked (if that is the case). There are a variety of reasons for this, including not being very good with their own in house spam prevention.
Frankly your best bet is to change to a non ISP email, like Gmail. It might take a few months to change (e.g. tell all your contacts and alter any website logins). The you can downgrade the email to a free webmail access only email just to check for the reducing trickle for accesses you may have forgotten.
