I have been using BT emails for many years. Because of this, banks, accountants, and everyone else in my personal business forum uses this medium to contact me. Yesterday I received an email from my accountant. It had an important, password protected, document attachment.
I opened the email and the document today and spoke to my accountant. On completion of our business, I closed the attachment. The entire email complete with attachment totally disappeared. It had not been moved into his folder. It was not in Trash, Deleted, or any other folder or box.
In this instance, I was able to contact my accountant who resent the email and attachment. I out that into my folder.
This is just not good enough. I have been suspicious of other, less important, email going missing after opening. My computer is protected by Norton antivirus plus the Microsoft security program.
Has this happened to anyone else?
My EE account commenced about six weeks ago, taking over from my BT account (I have been a client of BT for over twenty years). As well as Broadband (which now takes three times as long to load) I have the TV package. The box and remote supplied by EE does not perform anywhere nearly as well as the previous BT box. Plus there no instructions with the remote. For me, this has been once massive step backwards with regard to communications and the relevant technology.
I am so angry with this whole EE/BT amalgamation business, I am seriously considering taking my issues to a senior governing and licensing authority.
