Moving from BT to another provider - can I keep my @btinternet.com email address?

[DellyBobs]

I'm considering moving from BT to another provider (due to costs). If I do, can I continue using my @btinternet.com email address?

[Keith_Beddoe · Accepted solution]

https://www.bt.com/help/email/what-happens-to-my-email-address-when-my-bt-broadband-service-st#:~:te...

[DellyBobs]

Thanks!

[gg30340]

Be aware that once you leave BT Broadband your BTMail will only work with a web browser. It will not work with email clients or email apps such as you may use on mobile devices.

See link

https://www.bt.com/help/email/bt-email-products

[chrisjp]

But be aware that you can pay a monthly subscription to keep the "premium" email service, which can be used with email clients and apps

[gg30340]

As is shown in the email products link that is posted in the above message 4.