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Network Connection

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looking for some advice here please.

updated and installed the BT mail app on my iphone.

when i log in it says 

Network Connection 

internet connection is not available. pls switch on wifi or mobile data

But the thing is

wifi / data are both on and working

i can use the same BT account on my desktop 

 

Any pointers please ?

 

thanks

 

 

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Message 2 of 3

Re: Network Connection

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The best advice is to remove the BTMail app which is pretty poor, and just use the Apple Mail app that comes pre installed on your iPhone.

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Message 3 of 3

Re: Network Connection

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Sorted ! Much appreciated

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