Subject: Outbound Email Blocked - False Positive Error 550 (6-1-1-2)
Message:
Hello,
I am experiencing an issue where I cannot send any outbound emails from my BT email account. Even simple, plain-text test messages sent directly from the official BT Webmail page are being blocked by the server.
The block persists across different networks, and I am continually receiving a false-positive bounce-back error. Could a moderator please escalate this to the email postmaster team to reset my account's spam rating and lift the block?
Here are the exact details of the latest bounce message:
- Error Message: 550 spam, or phishing or malware. Please check or edit your message and try sending it again.
- Sub-code: (6-1-1-2)
- Transaction ID: (6A715E200955A9FF)
Thank you for your help.
