James_ryder1
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Premium email
My broadband finished today but when I log in to my original billing account I can’t see the manage email to move to premium. Can only see it on the individual email accounts. Obviously want to move the 4 emails over and don’t want to get it wrong and just end up moving 1
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Distinguished Sage
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Re: Premium email
Use your BTID email account which will be the one you used to set up the other three from.
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James_ryder1
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Re: Premium email
Even though what was technically the original shows as gifted by the closed account
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Distinguished Sage
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Re: Premium email
Try calling the Premium email team on 0808.100.6778.
James_ryder1
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Re: Premium email
I’ll give them a call on Saturday once I’m back from holiday.
Thanks
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