Email no sender lots of strange characters

[GeorgeTLambert]

Yes I have

[licquorice]

Yes you have what?

Posts on the forum are sequential, you can't reply to individual posts unless you use the quote function.

[Mike_German]

A quick comment FWIW.  After online help chat  I made an official complaint.  I followed this up with a telephone call and was eventually put through to someone on the email team who did seem to know what she was talking about. She said that the email server software had had a routine upgrade to improve security etc.  To 0vercome the mime problem I was to remove my email settings in outlook and then reapply them.  She said the issue was one of synchronisation.  Anyway I now seem to get everything OK now.  However, quite early on I had turned off bitdefender email checks ...  I think I will wait for the all-clear here before reapplying it!

[Martin-B]

My emails have continued to come through normally in Outlook since about 10:30 this morning, although I have made no changes to my system.

If Bitdefender is responsible they must have released an update earlier on today - or else the BT technical team has altered something at their end to remove the conflict...

Either way, I hope it is a lasting solution!

[GeorgeTLambert]

I have Bit Defender on my 3 computers

[GeorgeTLambert]

The faulty 2 computers use Windows 11 & the 1 without the problem uses Windows 10.

[Chipman]

<The faulty 2 computers use Windows 11 & the 1 without the problem uses Windows 10. >

Interesting.  My wife's PC is Windows 10 with the same Bitdefender as my Windows 11 PC but her mail is quite unaffected.  

[gg30340]

@Chipman 

Is her email client set up as an IMAP account or a POP3 account. The problem only affected POP3 accounts.

[GeorgeTLambert]

In the last 30 minutes it would appear that my email on my Windows 11 computer is working OK. I'll keep an eye on it for the next few hours.

[GeorgeTLambert]

All 3 of my computers are running Outlook 2007 which uses POP3.