Retrieving the eleted e mail from Trash folder

[Devsiri]

Thanks. Hotmail is superior. If you delete mail from your delete folder, you could still retrieve it from cyberspace. I just checked and 3K e mails of mine deleted over the last few months are still recoverable . Sadly Btinternet has not offered that facility

[gg30340]

I know BT do not offer that and it is ridiculous in my opinion that Microsoft Hotmail arbitrarily decide to keep your email that you have placed into your Trash folder, which obviously means you have decided you no longer need them, and then when you finally make up your mind and decide that the Trash folder is not a "pending" storage folder you do decide that you definitely 100% no longer want them and empty/delete the Trash folder Microsoft decide to keep them until they decide to delete them! 

Very odd that people are happy with that and think it is in your words "superior". Each to their own I suppose.

[Devsiri]

YES 😁

[licquorice]

If your mail is either going directly to the trash folder or being moved immediately to the trash folder, there is either a rule set up on one of your devices (or in webmail) to do so or you have a device configured as POP3 which is deleting the posts from the server. 

Worth checking webmail and your devices for rules that may have inadvertently been configured.

[Devsiri]

Thanks for your advice  Cl. You’re right. There was a rule set up, and one of my IT-savvy friends removed it yesterday. Now the emails are coming to my inbox as they should. (My BT Internet is on IMAP/SMTP settings.)

However, the main problem I have is retrieving all the important emails that were in my Trash folder, which I inadvertently deleted two days ago. From the posts I’ve read, it’s regrettable that they may be gone forever. 😫😩

.

[licquorice]

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@Devsiriwrote:

Thanks for your advice  Cl. You’re right. There was a rule set up, and one of my IT-savvy friends removed it yesterday. Now the emails are coming to my inbox as they should. (My BT Internet is on IMAP/SMTP settings.)

Well there you go, not a BT problem after all.

However, the main problem I have is retrieving all the important emails that were in my Trash folder, which I inadvertently deleted two days ago. From the posts I’ve read, it’s regrettable that they may be gone forever. 😫😩

Can't be done, its like expecting to retrieve something from your dustbin after the dustmen have been. As @gg30340 said, quite bizarre that other providers do it.

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[Devsiri]

Very funny, CL — I love your example!                                        Maybe Hotmail, in all its superior glory, has a secret command centre that knows exactly where every bit of household rubbish (deleted email)ends up in the recycling depot — ready to launch a rescue mission in case of emergency! I once heard about a million-pound lottery winner who had to rummage around the recycling centre to find the winning ticket. Now that’s dedication. Cheers to Hotmail — truly a giant among pygmies like BT Internet 😀

[gg30340]

I dare say the Microsoft are keeping your emails for as long as they decide so that they or more likely the American Government can sift through them to find out all about you and your contacts if they ever feel the need to do so.

In any event in the end it was not BT that caused your unfortunate loss of all your emails, it was user error. 1) your "friend" for setting up the stupid rule and 2) you for not doing something about your emails going straight into the Trash folder for the past couple of years and 3) you for mistakenly using your Trash folder as a storage folder then deleting it.