Scam email asking me to confirm terms and conditions by 24th January 2026? Is it a scam?

[licquorice]

Unfortunately you can only edit a post for one hour after posting. It is now too late to edit it.

[swift47]

I tried.. i think perhaps if I need help in future, I will ring BT.. I have never felt unwelcome on a forum before - this is my first time.

[gg30340 · Accepted solution]

Unfortunately you only get an hour's window from posting during which you can edit a post. I will get a moderator to pick up on this and edit the email address.

Meanwhile you can report it to BT, see the following link.

What is a phishing scam? Is the email I have received genuine? | BT Help

[Kodikid]

Swift47

This forum isn't that bad..in fact it's extremely inclusive 

[Linzi_H]

Hi @swift47 

You're welcome to use the forum at any time, and I want to reiterate that you've done the right thing by being cautious and reaching out to us here for some clarification. 

We've managed to edit your original message, so please don't worry about that. 

I can see @gg30340 has shared our help page above, which holds useful information on how to report suspicious emails to our dedicated mailbox. 

If there's anything further you need, please let us know, and we'll be more than happy to help or point you in the right direction.

Linzi 😊

[swift47]

Thank you Linzi-H - I appreciate your message :).. I will ignore all emails - two more arrived today - a sure sign they are bogus

[Kimberlin]

@swift47 

It might be worth you checking to see if your email address has been the subject of a data breach. There is a website called ‘HaveIbeenPwned . com’

I won’t post the link, you can Google search it and do it yourself if you wish, it’s free to use, but if you put your email into their email search, it will likely tell you if your email has been released in a hack somewhere in the past. It has happened to me in the past, I discovered an old Hotmail address of mine had been released in a data breach, it’s actually a very common occurrence. In my case, I just deleted the email address and started using a new email address.

[swift47]

Thank you