Sending emails from “?Applemail”

[JohnBull80]

I keep getting a notice that messages won’t go because my email address or password is wrong but mails come OK and “settings” don’t seem to require an email address or password . They SMTP whatever that is.

[Peter_W]

Good morning @JohnBull80. 

Welcome to the BT Community Forums.

Just to be sure here, are you still active with email on a BT account, or are you using BT Premium / Basic mail after leaving us?

If you log in to BT Webmail directly are you able to send successfully?

Peter

[gg30340]

Are you presently a BT Broadband customer or are you paying for your email through a BT Premium email account?

If neither of the above your email account may have been downgraded to a BTMail Basic account which can not be used with an email client or email app.

See link

https://www.bt.com/help/email/bt-email-products