cannot compose emails

[HFirman]

If have a new laptop. When I try to reply or compose a new email the text box is tiny and not sufficient to enter text. Still works OK on old laptop.

[gg30340 · Accepted solution]

I am presuming you are using a web browser to access your email and not an email client/app.

Try changing the size/zoom of the webpage.

If using a Windows computer, start to compose then press the Ctrl key and repeatedly pressing the + key until you get the size you want.

[HFirman]

Many thanks, most distinguished sage, 

The only way I know to access BT email is via BT.com.

Your proposed solution worked perfectly - thanks very much for taking the time to respond so promptly and clearly.