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Bowdon
Contributor

on ‎21-05-2026 11h06

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Message 1 of 4

how do we remove the pass code system?

This is probably in the wrong area. But I can't find a general area.

How do we remove the pass code system? I didn't ask for 2 step authentication. The first time I've used it you sent me 2 pass codes within a minute of each other and neither work. So I'm locked out of the account for a while.

Is there any other way to get in my account online? Because this is going to become annoying fast if it's not resolved.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎21-05-2026 11h20

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Message 2 of 4

Re: how do we remove the pass code system?

there are numerous posts on forum about 2FA  you cannot remove the 2FA



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Bowdon
Contributor

on ‎21-05-2026 11h25

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Message 3 of 4

Re: how do we remove the pass code system?

Do we know how long it will take for the pass code system to reset?

When I tried logging in it sent 2 pass codes within a minute of each other. Neither works.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎21-05-2026 11h28

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Message 4 of 4

Re: how do we remove the pass code system?

have you tried accessing MYBT from the link at top of this page?



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