I only receive spam in my BT box. How can I access the part of the system that lets me name address from which I do not want to recieve emails
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The "Block Address" is only of any use to block genuine email addresses that you do not want to receive emails from.
It is about as much use as a chocolate fireguard when it comes to blocking spam.
Most spam does not come from the email addresses that you see when you receive and email. The spammers often uses "spoofed" email addresses (see link about spoofing).
The spammers also constantly change their email addresses, which are often computer generated in order to avoid being blocked.
See link about spoofing:-
If you want to block a spammers email address, which is virtually a waste of time, you will need to find the genuine email address it is sent from and block that email address.
To find the genuine email address when logged onto your email account you should tick the box to the left of the email in your list of emails then go to the menu bar and click on "more" then "view source". It is the email address that you will find there that you need to block.
Once your email address is on the spammers list your email address will always get spam to a greater or lesser extent.
You should also never open a spam email as by doing so informs the spammer that they have found an active email account.
This is the email address as seen on the email.
This is the email address when using more then source
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Now I am confused. Why would BT send me spam emails from gleeze.com
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[mod edit: removed email address from the community forum]
The domain you posted is not from btinternet.com. The spammers whole domain contains btinternet.com as part of the whole domain in order to fool people into thinking it is from a btinternet account.
If you have replaced the @ in the email address with a full stop that you have posted with the btinternet domain it would appear that that account has been compromised and is being spoofed by the spammer.
For Information, any emails sent from BT will be from the BT.com domain.