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Message 1 of 7

BT/EE Router Home Phone

So, I use a Netgear Nighthawk RS7000 (third party router) on BT FTTP 900 down / 100 up package.

No issues…

 

However, Now BT/EE have sent me a ISP router with a green phone port. As apparently from 1st of May the traditional separate cable/connection to the house for your home phone will be disabled and it will now work through your internet line.

So here’s my dilemma. My third party router doesn’t have a phone port like the one the ISP has juts sent me. 

Can i continue to use my third party router and put the BT/EE isp router into AP mode and connect the landline / home phone to it and it will work or do i have to use the ISP router if i want to use the home phone? 

Hopefully I’ve explained what I’m trying to explain correctly.

 

Thanks 

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Message 2 of 7

Re: BT/EE Router Home Phone

For DV to work the ISP router must be the first thing connected to the phone socket/ONT.  There is no bridge mode on the ISP router, however, you can then connect your own router to it as a second network.  I do this with a Draytek router.  The BT Smart Hub 2 handles the DV but passes all other traffic to my Draytek, which continues to manage my network.

I've posted a number of times how to do this.

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Message 3 of 7

Re: BT/EE Router Home Phone

BT Digital Voice landline phone service will only work with the Smarthub2. It will not work with any other router.

You can however still use your third party router but the Smarthub2 must be connected as the first device and your third party router connected to the Smarthub2.

There are numerous posts including the following link how to do this.

https://community.bt.com/t5/Home-phone-including-Digital/BT-Digital-upgrade-to-landline-will-third-p...

EDIT: Post crossed with above.

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Message 4 of 7

Re: BT/EE Router Home Phone

The SH2 needs to be directly connected to the phone socket/ONT for digital voice.  I did mine this way:

Smart Hub 2 (SH2) router settings:

Turn IPv4 DHCP off.  (The addresses here are best set as static addresses but you can use dynamic addressing if you really want).

Set IPv6 DHCP to ‘Stateless’.

Set the router itself to a static IP of 192.168.1.254 and a subnet mask of 255.255.255.0 or /24.  (These settings are its defaults, so you may not need to change anything).

Set the DMZ host to 192.168.1.2  (This helps with double NAT problems or at least it takes care of the port forwarding on the SH2.  There is still address translation happening, however, so you may still have problems with multiplayer games, UPnP etc.  In fact, you only really need this if you allow unsolicited incoming external connections for a server or remote access etc.  Personally, I’ve never found double NAT to be an issue and I don’t use the DMZ setting.  If you do use it, note that that it weakens your security slightly by allowing a lot of traffic to effectively bypass the SH2 firewall, so you are relying on your own router’s firewall for security, just as if it was directly connected to the internet).

Turn off the Wi-Fi in favour of your own router.  (This may also be a good security move if you do enable the DMZ host.  I would still expect Wi-Fi traffic on the SH2 to go through its firewall but I can’t be sure how they’ve set it up internally).

Connect the DSL port to the phone socket on the wall or the WAN port, (port 4), to the ONT, whichever is applicable.  If the latter, don’t forget to also enable FTTP Mode on the SH2.  (Again, this is usually on by default).

The DV phone/extension then plugs into the green phone socket on the SH2.

 

Own router settings:

Turn the IPv4 DHCP on.  Set the range to 192.168.0.2 - 192.168.0.200  (Note the 0 in the third position, making this a separate network to the SH2.  This is deliberate, not a typo.  You can use another number if you want but not 1).

Set IPv6 to DHCPv6 Client.

Set the router itself is on a static IP of 192.168.0.1 and subnet mask of 255.255.255.0 or /24, (if using static addresses.  If dynamic, set it to get an address automatically).

Enable the (E)WAN port and set it to a fixed IP of 192.168.1.2  (This makes your router’s WAN port part of the SH2 network).

Set the gateway to 192.168.1.254  (Again, pointing to the SH2).

And also set DNS to 192.168.1.254, (or whatever you usually use).

The EWAN socket on your own router, (probably no.4), then connects to a LAN port on the SH2.  (NB. This will not work if you use the DSL port on your own router).

Any static addresses on devices in your own network will also need to match the network address of 192.168.0.x  If you’ve used the range I suggested above, that means the x will need to be 201 or above.

(Lastly, if your own network already uses 192.168.1.x, it might be less work to set the SH2 to 192.168.0.254.  Of course, this effectively reverses the use of 192.168.1.x and 192.168.0.x throughout the above).

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Message 5 of 7

Re: BT/EE Router Home Phone


@900FTTPwrote:

So, I use a Netgear Nighthawk RS7000 (third party router) on BT FTTP 900 down / 100 up package.

As you can gather from this conversation, there are various ways of getting the Netgear router and the BT Hub to work together. The best approach may depend on what your current network looks like. If it is at all complicated, you might like to go for an approach that leaves your current Netgear settings effectively untouched. 

In my case, I just change three simple settings. Two on the the BT Hub and one on the Netgear router.

The key is to set up the Smart Hub2 with a local IP address that does not clash with whatever you have the Netgear router on.

By default Smart Hub2 squats on 192.168.1.254. That clashes with the Netgear router which will allocate itself 192.168.1.1.

I wanted to keep that for everything already on my local network. All those fixed and reserved 192.168.1.XXX addresses.

I set my Smart Hub2 to use 192.168.2.1.

  • Home
  • Advanced Settings
  • IPv4 configuration
  • IP address 192.168.2.1

Then in the SH I went to:

  • My Devices

Look in the list for your Netgear router's IP address – in my case, it was on 192.168.2.16. 

I then went into the Smart Hub2

  • Advanced settings
  • Firewall
  • Configuration
  • DMZ On

Look at the drop down and pick the IP address that the Smart Hub2 has allocated to your main router. In my case 192.168.2.16

Use that as the DMZ address.

Then you can set the Netgear on 192.168.1.1

  • Advanced
  • Setup
  • LAN Setup
  • LAN TCP/IP Setup 
  • IP Address  192.168.1.1

Since doing that all has been well. No conflicts between the two routers. I have turned off the redundant wifi from the Smart Hub2.

You can still get at both routers using a web browser and the graphical user interface (GUI). Just aim the GUI at their IP addresses, 192.168.2.1 for the SH and 192.168.1.1 for the Netgear.

The HH has scary warnings about the safety implications of letting traffic through its defences, but your Netgear router may be at least as protective, especially of you have signed up for one of its security add ons. I haven't.

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Message 6 of 7

Re: BT/EE Router Home Phone

Is allocating a dynamic IP to a DMZ host a good idea?

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Message 7 of 7

Re: BT/EE Router Home Phone

No, much better to set a static address on the secondary router rather than use DHCP.

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