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Message 1 of 4

BT Wholehome and Digital Voice Adapter

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Hello. I have BT Wholehome which I purchased independently of my BT router as I couldn't get additional discs to extend my network from BT (I tried but was told I couldn't have them on my contract) when  I needed the additional coverage. I have used the BT Wholehome as my only WiFi network switching off the BT router WiFi.

I now have my new router and will switching over to the digital voice network. Will I be able to switch off the BT SmartHub Wifi and use the BT Wholehome network to register my Digital Voice Adapter against my service?

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Message 2 of 4

Re: BT Wholehome and Digital Voice Adapter

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@Fox1 

Welcome to this user forum for BT Retail phone and broadband customers.

The Digital Voice Adapter does not use Wi-Fi, but it links to the Smart Hub 2 using DECT. This has been discussed many times on this forum.

You can continue to use the Whole Home System, as switching off Wi-Fi on the home hub will not affect your phone service. 

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Message 3 of 4

Re: BT Wholehome and Digital Voice Adapter

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Thank you. I had a hunt around but hadn't come across the answer, apologies. Have now plugged in new router, and continuing to setup.

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Message 4 of 4

Re: BT Wholehome and Digital Voice Adapter

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You didn't hunt very far, its all in the FAQ sticky at the top of the board.

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