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Kodikid
Recognised Expert

on ‎16-07-2025 12h29

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Message 11 of 13

Re: BT fitted new fibre broadband yesterday now landline won't work

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I had full fibre fitted in December 2022 still waiting for DV to arrive. 

Having full fibre fitted dosnt guarantee DV

 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎16-07-2025 12h37

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Message 12 of 13

Re: BT fitted new fibre broadband yesterday now landline won't work

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@iangar07 

is your mother registered here   https://www.bt.com/help/here-for-you



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iangar07
Beginner

‎16-07-2025 12h48 - edited ‎16-07-2025 12h49

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Message 13 of 13

Re: BT fitted new fibre broadband yesterday now landline won't work

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Thank you very much for sharing this @imjolly 

I will do this.

A manager from BT has now phoned and all has been resolved. 

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