Business Digital Voice Line Only Receiving Some Calls from Mobiles

[t20bigjim]

Ive had several people ring me on mobiles to state when they call from a landline to our landline, they get a beep or number not recognised message. 

Yet people who call from mobiles can get through, we are losing business like this 😞 

Any suggestions?

[-Richie- · Accepted solution]

As a BT Business customer, they have their own business forum https://business.forums.bt.com/

This is the residential forum, the services are provided differently, it sounds like you have a routing/porting problem but the BT Business team can investigate properly.