Call Costs

[LadyJ-UK]

Hi.  The website states that calls to UK landlines are charged at 20p per minute, however on my recent bill I have been charged 31p per minute.  Where can I get an explanation for this?

[Kimberlin · Accepted solution]

https://www.bt.com/landline/calling-costs

[licquorice]

Which website is "The website"

[LadyJ-UK]

Thank you

[LadyJ-UK]

https://www.bt.com/help/account-and-billing/payments--bills-and-charges/i-don-t-understand-my-bill/h...

[licquorice]

I've notified the mods to get it updated.

[LadyJ-UK]

Thank you

[Leanne_T]

Hi @LadyJ-UK @licquorice 

Thanks for letting us know. 

I've fed this back to the relevant team to get the help page updated 🙂

Leanne.