Hi Tim. I have Call Protect. You can only block it via the actual handset if you've answered the call. The message says something like " To block the last call answered....." If you didn't answer it the only way is to input the number in the app or website under blocked calls.
With Call Protect 1572 do you know if it is possible to switch off the ability for callers to leave Voicemail messages on it? I just want to block these callers from calling the phone, I don't care if they can't leave a message, (as they are just selling things anyway).
Hey there @Koala456 😊
Call Protect is designed specifically to send numbers we have identified as fraudulent to the 1572 junk voicemail, whilst allowing other calls to go to your personal 1571 voicemails.
You can also add up to 100 other numbers to your personal block list, which will also send these calls to the separate junk voicemail.
There isn't an option to just block these outright though, and you can check out more info on Call Protect here:
Using Call Protect with Home Phone | Home Phone Help | BT | BT Help
Peter