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Message 1 of 26

Can Digital Voice work with this wiring?

My mother is in her late 80s, and told me recently that BT have arranged an appointment to switch her over to Digital Voice. Her phone wiring is quite complicated, and I don't know much about BT Digital Voice (as yet), so I am trying to find out whether it will work ok. Obviously, as an elderly person, the phone is important to her. I want to check it all over before someone visits her to do the work.

I have uploaded a copy of the internal wiring below. I did this some years ago, and at the time, I was aiming to get a decent internet connection to my (late) father's office in a distant extension. Previously, it had only been connected by an old BT cable, and that made things difficult. So, instead, I replaced the phone cable with an ethernet cable, and bundled both network and phone over it. So, a little elaborate, but it did the trick.

So, my question is, how can I make this work with BT Digital Voice. Note that I understand BT would install FTTP into the front of the house (i.e. by the Master Socket location), and also, because the house has an odd split level arrangement, I very much doubt that a DECT signal would reach from the new Hub to the office extension at the back.

Dad's BT wiring v7.1.jpg

(I hope you can see the picture ok. I was limited to upload size so had to compress it a fair bit).

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Anonymous
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Message 2 of 26

Re: Can Digital Voice work with this wiring?

Google "voice re-injection".

Easier if going to FTTP, or just isolate the extension wiring from the master socket if not.

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Message 3 of 26

Re: Can Digital Voice work with this wiring?

apart from disconnecting the extension wiring from the main openreach input at master you also need to connect the green phone socket on back of HUB into you wiring normally using cable with 431a connectors on either end - one for hub and one to extension socket



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Message 4 of 26

Re: Can Digital Voice work with this wiring?

Hi @john-tejada 

Digital voice is supplied through a port on the router, rather than the original phone line master socket. so all phone will have to be connected through a single base from the router, as @imjolly  mentioned. 

Just be aware, the output power supplied through the digital telephone line is significantly lower than copper wires, so it wouldn't be able to power your stand-alone external bell ringer, for example. 

Ali

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Message 5 of 26

Re: Can Digital Voice work with this wiring?

Thank you @Anonymous @imjolly @Ali_A  for your very helpful replies.

I’ve reworked the wiring based on your feedback and some additional Googling. Please see below. How does it look?

A couple of points:

  1. I am assuming that the reinjected analogue signal will be powerful enough to drive the two phones (i.e. shown as the Main and Extension phones). The total REN load is 2 based on two phones with a stated REN of 1. It's not clear what REN load is supported by the BT Home Hub 2, and indeed whether it is still relevant.
  2. As @Ali_A  kindly flagged, it seems the old analogue external bell won’t work with this new configuration. My understanding is that the bell previously took its power from the ~50V AC feed via the master socket capacitor during ringing. That will of course disappear under the digital arrangement. Is there any mechanism or gadget that could supply power for the bell? I suppose I could do the digital voice reinjection via a BT Digital Voice Adapter instead of the BT Home Hub’s analogue output - on the understanding that does provide a level of power - but it sounds like that only supports a REN of 2, and my network would presumably exceed that (two phones plus the bell). I’m therefore leaning towards the conclusion that the bell will have to go, and if that’s the case, then so be it.

BT wiring v7.1 with FTTP via ONT.jpg

As an aside, being new to BT’s FTTP configuration, I’ve learned that a power socket will be needed for the ONT. That’s awkward, as the current master socket is in a porch with no mains supply. For the current analogue setup, that works well and is neat and tidy, but for the switchover I gather (from various forum comments) that engineers aren’t usually keen to run fibre any further than necessary. Adding a new power socket in an old house with ancient wiring won’t be straightforward, and there’s the added issue of a long-since embedded phone cable entry point into the property that will be difficult to reopen. Still, that’s my problem to sort.

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Message 6 of 26

Re: Can Digital Voice work with this wiring?

Have you definitely been told it will change to FTTP?  It is a popular misconception that DV and FTTP go together.  In fact, DV will run quite happily over the old copper, so a change to DV does not necessarily involve a change to FTTP.

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Message 7 of 26

Re: Can Digital Voice work with this wiring?

That is my understanding.

From the BT email: "We're upgrading your service. Openreach is upgrading your service to Full Fibre Broadband at no extra cost. You'll also move to a Digital Voice home phone service."

And then: "We'll drill a small hole through the wall to connect the Fibre cable."

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Message 8 of 26

Re: Can Digital Voice work with this wiring?

Yes, that's clear enough.

Anonymous
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Message 9 of 26

Re: Can Digital Voice work with this wiring?

@john-tejada 

There are modern electronic equivalents of the old extension bell. Have a look at "Geemarc Clearsound CL11 Telephone Ring Amplifier" for example. There are also replacement phones with extra loud ringers built in.

If you put the telephone number into the wholesale checker, the notes at the bottom of the page should give an indication of how FTTP would be provided. It may not necessarily follow the existing cable, especially if it's DIG (direct in ground).

BT Broadband

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Message 10 of 26

Re: Can Digital Voice work with this wiring?

@john-tejada   Impressed that the LAN still worked okay with ringing current within the same Ethernet cable. Although I suppose it would only cause a temporary issue should there be data on the LAN coinciding with an incoming call.. But a rather neat cabling solution nonetheless. No harm in trying to see if the hub will move the old bell coils into action when you do get switched over to DV in any case.