Cancel landline - MODS PLEASE HELP!

[emphyrio]

My mum wants to cancel her landline. It seems this can only be done over the phone - however, following cancer surgery to remove her voice box she is not able to speak and so can't make a phone call.

Is there way we can do this online please?

Many thanks.

[NeilO]

Hi, @emphyrio I'm sorry to hear that and appreciate the necessity to do this online. The orders and upgrades live chat team on the Contact Us page would be able to assist but as you're already here the Mod team will be happy to help. I've sent you a private message so you can send over your Mums details.

Thanks

Neil