cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,935 Views
Message 1 of 6

Cyberpower Back-up for BT Digital Voice service does not power both ONT and Hub?

Just had FTTP installed. Need a battery backup for power outages that covers both Digital Voice and Internet.

Purchased Cyberpower Back-up for BT Digital Voice service (FTTP) from BT shop. But as far as I can see this only provided backup power to the Openreach ONT and not the BT Hub 2 so will not actually keep Digital Voice running in event oof outage (as hub will have no power). Am I missing something? Does the ONT provide power to Hub2 over LAN or something? If not then this Cyberpower Back-up for BT Digital Voice does not do as advertised (keep digital voice and internet running in a power outage).

Very confused - any info greatly appreciated.

0 Ratings
Reply
5 REPLIES 5
1,910 Views
Message 2 of 6

Re: Cyberpower Back-up for BT Digital Voice service does not power both ONT and Hub?

0 Ratings
Reply
1,886 Views
Message 3 of 6

Re: Cyberpower Back-up for BT Digital Voice service does not power both ONT and Hub?

This thread may help: https://community.bt.com/t5/Home-phone-including-Digital/UPS-solution-for-ONT-and-SH2/m-p/2236314/hi...

The ones BT offer come out the box to power one device so one would be for ONT and the other for the router/Smart Hub 2 

1,861 Views
Message 4 of 6

Re: Cyberpower Back-up for BT Digital Voice service does not power both ONT and Hub?

Thanks so much for clarifying. It is, as this thread your link to suggests, a confusing mess.

BT Shop advertises one of thes models as FTTP and the other as Non-FTTP. Both suggest that they arer all required to keep Digital Voice active in the event of power failure, neither makes any mention of requiring both units, purchased individually, to acheive this - at a total cost of £178.

I guess a single standard UPS at half the price will do the job.

 

0 Ratings
Reply
1,856 Views
Message 5 of 6

Re: Cyberpower Back-up for BT Digital Voice service does not power both ONT and Hub?

this previous thread may help with decision

https://community.bt.com/t5/Home-phone-including-Digital/UPS-solution-for-ONT-and-SH2/m-p/2285458#M8...



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
1,805 Views
Message 6 of 6

Re: Cyberpower Back-up for BT Digital Voice service does not power both ONT and Hub?

The Cyberpower BR700 will power multiple devices.

0 Ratings
Reply