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Message 11 of 20

Re: Daily Landline Phishing Spam Messages

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I reply because your misinformation needs to be corrected.

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Message 12 of 20

Re: Daily Landline Phishing Spam Messages

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The spammers do not make the calls. A computer program does that so it depends on how the program has been written.

Pardon me, but I thought it was obvious I meant that the spammers are using  a computer program to make the calls, not using a call-centre full of staff repeating the same script thousands of times a day?

 

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Message 13 of 20

Re: Daily Landline Phishing Spam Messages

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@Roy12345wrote:

The spammers do not make the calls. A computer program does that so it depends on how the program has been written.

Pardon me, but I thought it was obvious I meant that the spammers are using  a computer program to make the calls, not using a call-centre full of staff repeating the same script thousands of times a day?

 


This is a public forum that other people read and may not be as aware as you have now pointed out that you are so it my be new information for them.

I will now refrain from posting any other information or advice which may be useful in case I offend you by stating the obvious.

 

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Message 14 of 20

Re: Daily Landline Phishing Spam Messages

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I still have a DV landline and get daily spam calls. I just let them go to voicemail and, as soon as this happens, the call is ended, mostly with a strange "thank you for calling" announcement and no actual voicemail message left.
Any genuine callers will leave a message which I can quickly respond to.
The fact that the phone rings with these spam calls doesn't really bother me - it's not for long and it demonstrates that the line is working!
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Message 15 of 20

Re: Daily Landline Phishing Spam Messages

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I will now refrain from posting any other information or advice which may be useful in case I offend you by stating the obvious.

Thank you, stating the completely obvious in a public forum very often will cause offence.  I think I've had all the helpful advice I now need.

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Message 16 of 20

Re: Daily Landline Phishing Spam Messages

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@Roy12345

I know you say you've had all the helpful advice you need now, but no-one has mentioned TrueCall. After my elderly parents nearly fell for a scam a few years ago now, I bought them handsets with TureCall built in. Anyone who isn't in your phone list has to announce who they are. After hearing them speak, you then have the option to accept once; always accept; block; or send to answerphone (the latter is very useful if unsure).

Scammers do not, or are often unable to (if using a power dialler or pre-recorded message, say), respond to the challenge, so get stopped in their tracks and never get put through. Genuine callers are perfectly happy to state who they are.

In the years since they've had them, they can count the number of unwanted calls that have got through on the fingers of one hand. In fact, if it's more than two, that would be stretching it. The two they can recall are where the caller did state who they were, but it was something along the lines of energy efficiency or building regulations, so they were just added to the blocked callers list!

Looking in their call log (in myBT), I can see all the recent attempts. Sometimes there can be two or three a day, but when I look the numbers up (on Who called me? or similar websites) they are ones that are often reported as scams. Other times, there can be days or even weeks between each attempt. Either way, silence is golden, as they say!

As for scam calls on mobiles, I do get the very occasional one on mine. But by that, I mean possibly in single figures per year. I can go several months without receiving any.

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Message 17 of 20

Re: Daily Landline Phishing Spam Messages

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 I rather think I did in the first reply (message 2) 

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Message 18 of 20

Re: Daily Landline Phishing Spam Messages

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Contrary to the incorrect post another contributor made earlier about me giving misinformation about scam calls not being a thing on mobiles, I never stated otherwise, I do still get scam numbers call my own mobile on both of my SIMs. Indeed I had one this morning, but, as stated earlier, I’m permanently on silence unknown callers so I never get to answer or interact with the spammers because they never get through anyway. That method won’t suit everyone, but it’s highly effective. Before anyone starts on about missing important calls from health services/Government departments etc, I’ve informed them all I no longer have a contact telephone number, they can only communicate with me via email or post. I haven’t had any problems with that.

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Message 19 of 20

Re: Daily Landline Phishing Spam Messages

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@licquorice

You did kind of did, I agree, but not explicitly. And @Roy12345 's response at message 4 suggests that they were clearly of the impression that with what you were suggesting ONLY whitelisted numbers would ever get through, which is not the case with TrueCall.

That's why I went on to explain that TrueCall is more than just a pure whitelist system which would indeed be quite restrictive. Instead, it's effectively a combined whitelist AND blacklist system, where calls from any numbers not on either list CAN still get through IF they state who they are AND you accept the call. Which is very handy if it's from an organisation you have very little (or just one-off) dealings with (e.g. if a delivery drivers is calling with an estimated time of arrival) and don't want to add them to the whitelist.

And, no I don't have a vested interest in TrueCall, although I recall they did impress the dragons on Dragons' Den!
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Message 20 of 20

Re: Daily Landline Phishing Spam Messages

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I assumed (perhaps incorrectly) that the OP would be aware of how whitelisting phones work hence the generic rather than specific terminology.

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