Delaying DV switchover

[Halcyon]

Sorry if this is a stupid question but I see from checking our so-called “order” for digital voice on the BT website that we have the option to defer activation to any day up to the end of November. Does this mean that the existing landline will continue to work until a later date or will it just not function  until DV is activated?  
Could do without the hassle of setting up (it’s complicated,but I’ll spare you the details!) before we go on holiday soon after the switchover 

[jac_95]

Hi Halcyon,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

[Halcyon]

No, does not give me the answer

[imjolly]

the @jac_95 reply is a standard preset reply when post is about DV as the same questions were getting posted over and over

what doe your order say in MYBT?  does it give any options?  are you just moving to DV or are you changing broadband package at same time?

[licquorice]

Just call Customer services and ask them. 0800 800150