No bad intentions - I was commenting on a previous posting in this forum which comes up when searching on the broader issue, but apologise if I went off-limits.
There is, in fact, relevance to BT in my dispute with my ISP: it serves to show that BT is behaving better than competitors on this issue.
The issue about "roamed" 999 calls not being returnable is not a BT-specific issue, but it does apply to BT customers: if you are aware that your roamed call won't be returnable (eg if an ambulance crew needs help finding your home, they wouldn't be able to get their control to call you for instructions) then it may change your view on whether you need a Battery Backup unit.
