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imjolly
Distinguished Sage
Distinguished Sage

on ‎21-03-2025 10h06

442 Views
Message 11 of 14

Re: Digital Voice Fault with incoming calls from fixed line

@RonBrierly 

is your mother registered here  https://www.bt.com/content/dam/bt/help/including-you/BT_Free_Priority_Fault_Repair_Scheme.pdf



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RonBrierly
Aspiring Contributor

on ‎21-03-2025 10h54

434 Views
Message 12 of 14

Re: Digital Voice Fault with incoming calls from fixed line

Thanks Peter. If you need me to let you have account information then I am happy to provide it. Any help is much appreciated. 

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RonBrierly
Aspiring Contributor

on ‎21-03-2025 10h58

433 Views
Message 13 of 14

Re: Digital Voice Fault with incoming calls from fixed line

Thanks for that Molly. Mum isn’t registered on this scheme but we might look into doing so.
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Christopher_G
Moderator
Moderator

on ‎21-03-2025 13h50

384 Views
Message 14 of 14

Re: Digital Voice Fault with incoming calls from fixed line

Hi @RonBrierly 

I've sent you a private message to try and get you some help with this. Could you take a look at your community inbox and get back to me please?

Thanks
Chris

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