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Message 11 of 25

Re: Digital Voice and full fibre upgrade

The email from BT says:

“We estimate you'll get:

  • Download speeds of 50Mbps
  • Upload speeds of 10Mbps

Your guaranteed download speed is 25Mbps.”

No other speed’s mentioned in the email and assume this is about the future.

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Message 12 of 25

Re: Digital Voice and full fibre upgrade

@chrisjp Yes, agreed that is a better phrase.

Full fibre can be offered at any speed from 80Mbps upwards.

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Message 13 of 25

Re: Digital Voice and full fibre upgrade

@KonchokZ that isn't full fibre.

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Message 14 of 25

Re: Digital Voice and full fibre upgrade

But they are the only numbers in the email and they do refer to what they expect me to get so presumably not about my current connection (Fibre with Halo 1).  Hence my wondering whether I might just as well get DV through current broadhznd and think about full fibre later.

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Message 15 of 25

Re: Digital Voice and full fibre upgrade

@KonchokZ 

As said before you are in a Openreach FTTP full fibre priority area and hence as you move to Digital Voice it triggers the move to FTTP full fibre too.

However as the Openreach email states there maybe a way to delay the migration to FTTP full fibre but just move to Digital Voice.

You will at some point in the very near future though move to FTTP Full fibre as Openreach will then want to withdraw the copper infrastructure in your exchange area.

Also to note the speed/bandwidth tier will probably stay the same when moving to FTTP Full fibre but you can upgrade to get the speed and bandwidth to increased to the next tier (the speed and bandwidth limits are software based as FTTP full fibre can cope with more that 1Gbps+)

 

FYI Openreach are running several programmes but all are aligned and go hand in hand. https://landlinesgo.digital/openreach-retiring-our-copper-network/

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Message 16 of 25

Re: Digital Voice and full fibre upgrade

2 things to consider with full fibre.

You will get the full speed if the package, fibre speed is not distance related as copper is plus it is far more reliable.

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Message 17 of 25

Re: Digital Voice and full fibre upgrade

@licquorice 

It would seem @KonchokZ is referring to their current bandwidth/speed tier they are on but once moved onto FTTP full fibre can upgrade to a higher bandwidth/speed that can go over the same FTTP full fibre cable

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Message 18 of 25

Re: Digital Voice and full fibre upgrade

@jac_95 but it seemed a bizarre email for BT to send regarding a proposed upgrade to FTTP

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Message 19 of 25

Re: Digital Voice and full fibre upgrade

@licquorice 

Nothing wrong with it necessarily as it's been triggered by BT as BT are trying to move @KonchokZ to Digital Voice but in turn as the customer is in a FTTP Full fibre priority area are required to also raise a order to move the customer from FTTC to FTTP as it's a Openreach copper stop sell area and Openreach FTTP is available to the address.

The bandwidth tier stays the same unless the customer was on a legacy bandwidth tier that Openreach no longer offers on FTTP.

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Message 20 of 25

Re: Digital Voice and full fibre upgrade

But it is the guaranteed 25Mbps download that is incongruous

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