Good news! Someone woke up at BT and got their act together.
Background - I opened the email this morning telling me that I'm getting I'm getting DV and it will be wonderful. I thought I'd dodged a bullet over 2 years ago when this first came up and I had a long, long series of calls with the BT fibre team who were awesome but were pretty much stuck with "Openreach will do what they want, but we'll try". I got DV back heeled that time and the SH2 has been gathering dust ever since. In the meantime I've even had a new copper line installed to replace the old one which bit the dust one sunny day!
So I called BT today, having girded by loins in advance ready for the fight. I'm now out of fixed contract so can take my business elsewhere if I need to. I politely told the operative that I was getting DV and don't want it. "No problem," she said, "I'll defer that for you now".
"What, no problem, no argument, no hassle? It was horse work last time."
"Nope. I can do it for you, it's all easy now".
Well, I'll go to the foot of our stairs, as we say in these parts. She couldn't guarantee that it was permanently deferred but said just phone back if you get another automated e-mail and we'll sort it again.
So there you have it. Or not, if you don't want it.
If anyone is aware of an available or forthcoming BT/Openreach solution for DV that doesn't need to use SH2 as the sole connection and preferably also, has UPS functionality, please post details. In the meantime, long live copper voice! 😊
