Brought to my attention today that when landline is connected via the so say - ‘all singing all dancing ‘ ???Digital Voice that during any power outage I.e. the widely anticipated power cuts over the winter - I would have to use a mobile to make or receive calls. So , ok what about the fact that the mobile signal (EE- owned by BT of course) at my house is weak to non existent and I currently make all calls via WiFi calling - which is not possible of course IF THERE IS A POWER CUT AS THAT TAKES THE WIFI OUT !
i was advised to contact BT as I should be able to get a back-up Battery unit to keep the WiFi connection during power cuts. But I have now been advised by BT that there is a criteria to be passed before said battery back up is available - and as I do have a mobile I do not qualify! Yes I have a mobile- but it’s useless without WiFi ! Oh , but I can pay for the back up battery to keep my WiFi connected at a cost of £85 Which I do not consider fair or appropriate. BT Halo promises to keep me connected ? So ?
your point is nothing new and there are numerous posts on the forum which covers this at length. maybe another mobile provider gives better reception at your home in the unlikely event of a power cut.
Hi @Wdj This has been discussed ad nauseam on the community. It sounds like you have fallen into the what-if trap. There is no guarantee of power cuts, if there was then your beef is with the power companies. The thing about a mobile phone is, well it is mobile.