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Message 1 of 3

Do I need to return bt digital home phone if i cancel landline plan

I had a landline plan when I took out new bt broadband plan. I renewed the broadband but dropped the landline element. Do I need to return the bt digital home phone with Alexa handset ? Not received any returns box.

Thanks

My set up - BT Home Essential Fibre 35, Smart Hub2, Digital Voice Home with Alexa Advanced Home Phone
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Message 2 of 3

Re: Do I need to return bt digital home phone if i cancel landline plan

just wait and see if BT ask for phone handset back and if so they will send a returns bag - but I doubt they will ask for phone back



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Message 3 of 3

Re: Do I need to return bt digital home phone if i cancel landline plan

Thanks for the clarification
My set up - BT Home Essential Fibre 35, Smart Hub2, Digital Voice Home with Alexa Advanced Home Phone
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