Essential Phone with easy call blocking and answer machine

[Edwin1]

I have a Digital cordless BT phone with EE being the broadband provider (Model K5-F91 TAM). Why does it not accept the BT answer phone (I only get messages by dialing 1571) and why can I not use the keypad to select choices which are given to me by service providers.

I was with Sky before and all worked swimmingly, until I switched to EE. An EE technician came to look at the problem but couldn't solve it.

[Keith_Beddoe]

@Edwin1 

Welcome to this user forum for BT Residential phone and broadband customers.

As you are an EE customer, you need to post on the EE forum https://community.ee.co.uk/

EE are a separate company within the BT Group.

[Edwin1]

Thank you, I've just done that.