Extending Home Phone / Digital Voice Signal

[NathanR1]

Hi

I currently have my home phone plugged into the router for the digital voice service. My home phone has 2 handsets. 1 the base is obviously by the router but the second phone is in my garden office. Approx 15m from the base.

The signal to the second phone is very poor to non existent. 

My computer in the garden office gets its internet using a TP link - ethernet connection. 

Is there a phone that I could purchase that uses ethernet connection and that will work with BT digital voice?

Any other suggestions to fix my problem would also be appreciated?

Nathan

[jac_95]

Hi NathanR1,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

[imjolly]

did you get a free phone or adapter when you moved to DV?  if not get the free adapter then plug it in between hub and office and then connect your existing phone base that which should give you coverage to your garden office

you can phone 150 and request adapter - the adapter pairs with the hub by DECT

[Tom20001]

@NathanR1  Did you use a phone in your Office prior to Digital Voice? If so did it work any better?

[NathanR1]

Thanks for the reply,

I have spoken to BT and they are sending me some free handsets that connect using wifi. I'll give that a go and see if it fixes the problem.

Thanks again

[NathanR1]

No, I have only recently moved into the office

[Tom20001]

It will be interesting to see what these WiFi phones are. 

[imjolly]

they are NOT wifi phones they connect using DECT just like other cordless phones  I suggest you read the FAQ poste by @jac_95 

[pottyperson]

The shed at the end of my garden is getting on for 25 metres from the SH2, with most of the house, a conservatory and a small forest of shrubs in between. The supplied BT DV handset will readily connect from there (though you wouldn't want to take advantage of it without some decent PPE 🤕). For what it's worth, I also have a Panasonic base plugged into the SH2 and sitting next to it, and its associated handsets also work from said shed.