Help vulnerable mum with no landline since new BT Hub installed

[raceyhill]

Morning everyone 

thank you all for your advice 

mums landline is now working yay!

[Keith_Beddoe]

@raceyhill 

Is that via the green socket on the back of the home hub, or is it via the phone socket on the wall?

[raceyhill]

The landline was connected to the green socket on the back I am just guessing that BT have worked some magic behind the scenes ! 

[Keith_Beddoe]

@raceyhill 

The number was ported in, so I assume that all services, including the phone, are now with BT.