I cannot receive incoming calls

Theckrodt79 · ‎21-02-2023

For a few weeks now, I have been unable to receive incoming calls on my BT landline, although I can make calls and my internet works fine. I use a cordless BT phone.

imjolly · ‎21-02-2023

Do you have BT broadband and also digital voice?

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Theckrodt79 · ‎22-02-2023

Yes to broadband but not sure about digital voice

Keith_Beddoe · ‎22-02-2023

@Theckrodt79

Where does your phone plug into, the wall socket, or the socket on the back of the Smart Hub 2?

Theckrodt79 · ‎28-02-2023

A wall socket

I cannot receive incoming calls

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