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Message 1 of 5

I cannot receive incoming calls

For a few weeks now, I have been unable to receive incoming calls on my BT landline, although I can make calls and my internet works fine. I use a cordless BT phone.

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Message 2 of 5

Re: I cannot receive incoming calls

Do you have BT broadband and also digital voice?



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Message 3 of 5

Re: I cannot receive incoming calls

Yes to broadband but not sure about digital voice
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Message 4 of 5

Re: I cannot receive incoming calls

@Theckrodt79 

Where does your phone plug into, the wall socket, or the socket on the back of the Smart Hub 2?

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Message 5 of 5

Re: I cannot receive incoming calls

A wall socket

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