I've migrated to Digital Voice but the Answerphone on my BT PSTN phone no longer works

[phsutton]

I've migrated to Digital Voice. My BT PSTN phone (which had answerphone facilities) is plugged into the phone socket on my Halo 3 service Broadband Hub. Most old facilities work OK but the answerphone doesn't. I can pick up voice mail messages on 1571 but the answerphone tells me I have no messages. The phone display tells me the answerphone is on. How can it be made to "intercept" the 1571 messages, please?

[licquorice · Accepted solution]

You need to set 1571 to maximum  number of rings before answering and the answering machine to fewer rings so that it answers first.

[phsutton]

Thank you Liquorice. Apologies I spotted the solution in the FAQs eventually. I have set 1571 to maximum and the Answerphone to 7 rings which was the maximum number of rings that managed to beat 1571 to a response.