Oh, I’m so going to miss threads like this when I move next week…
Anyway, just for the record, I was moved to DV two years ago. I run a Panasonic quad cordless system…through the old extension, disconnected from the master socket and connected to the Smart Hub 2…it works perfectly. So, it can be done.
A lot of the guys on here are retired Telecoms, so they can judge better than me. I suspect you have a short in your extensions somewhere and, as extensions are the customer's responsibility, the EE tech won't touch them. He'll just fob you off with an excuse to get out of there. A thought does occur though, are the extensions connected to the Smart Hub and the master socket at the same time? I can see that causing problems sooner or later.
What I will add is that most of the “guides” on the phone are not and never have been field operatives and their technical knowledge is abysmal. They’re more sales people today. As a retired IT tech, I find talking to them on the phone even more entertaining than threads like this.
