Moving telephone line

[rdjcx]

Hello!

We have just moved onto a piece of land to build a house. The house next to us is connected to a BT line that goes across the front of our plot which makes it very difficult for deliveries of materials etc due to this 'low' hanging cable. 

I have spent ages looking through BT/Openreach's website but cannot find any information on making the cable higher, or relocating the cable totally. 

The cable has about 1.5-2m to the top of the pole, so there is potential to simply move the cable to the top of the pole - but not sure what our options would be here. 

Any help would be appreciated!

[imjolly · Accepted solution]

assuming the line belongs to openreach then you need to contact openreach  there is no link from this customer forum to openreach  try  https://www.openreach.co.uk/orpg/home/contactus/newhomes/newhomes.do

[iniltous]

https://www.openreach.com/building-developers-and-projects/altering-our-network/for-consumer-and-bus...

This type of work isn’t free of charge , clearly if the work you are doing wasn’t being done the network wouldn’t need altering, the cost obviously depends on what’s required to move the equipment out of your way .