on 06-11-2022 9h38
A charge of £0.35 has appeared in my usage for my digital landline under "Other Calls". When I click to see the details it says that there are no calls of this type. How can I be charged 35p for a non existent call?
on 06-11-2022 9h43
Did you use ring back after dialling 1471?
on 06-11-2022 9h47
I don't think so.
on 06-11-2022 10h10
We think somebody may have asked to call back from within Voicemail - does that cost 35p?
06-11-2022 10h20 - edited 06-11-2022 10h21
That is quite possible. You are charged for all callback requests.
Similar post https://community.bt.com/t5/Bills-Packages/1471/m-p/2182004
