cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
744 Views
Message 1 of 5

Number doesn’t exist

Hi I’m with sky for my landline

today all numbers I try and call say the number doesn’t exist. Same calls from my mobile are fine. 
Is  it an issue with my bt handset? 

0 Ratings
Reply
4 REPLIES 4
730 Views
Message 2 of 5

Re: Number doesn’t exist

More like a problem with your sky so have you tried asking on sky user forum to see if someone there can help



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
725 Views
Message 3 of 5

Re: Number doesn’t exist

@Beaumuff 

This is a BT Retail Customer forum, for BT phone and broadband customers.

As you are a Sky customer, please post on the Sky User Forum, as it looks like a Sky phone network routing  issue.

https://helpforum.sky.com/

Thanks.

 

0 Ratings
Reply
720 Views
Message 4 of 5

Re: Number doesn’t exist

The landline is fine. The issue is with the handset I believe

0 Ratings
Reply
710 Views
Message 5 of 5

Re: Number doesn’t exist

Then try a different phone.

If you prove its the phone, then support is via the product helpdesk.

Try the product help pages.

https://www.bt.com/help/user-guides/phones

0 Ratings
Reply