Number doesn’t exist

[Beaumuff]

Hi I’m with sky for my landline

today all numbers I try and call say the number doesn’t exist. Same calls from my mobile are fine. 
Is  it an issue with my bt handset? 

[imjolly]

More like a problem with your sky so have you tried asking on sky user forum to see if someone there can help

[Keith_Beddoe]

@Beaumuff 

This is a BT Retail Customer forum, for BT phone and broadband customers.

As you are a Sky customer, please post on the Sky User Forum, as it looks like a Sky phone network routing  issue.

https://helpforum.sky.com/

Thanks.

[Beaumuff]

The landline is fine. The issue is with the handset I believe

[Keith_Beddoe]

Then try a different phone.

If you prove its the phone, then support is via the product helpdesk.

Try the product help pages.

https://www.bt.com/help/user-guides/phones