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Message 1 of 7

Only one phone received

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I switched to BT from SKY today and am very pleased with the quality of broadband and my BT TV box. I've only received one Digital Voice phone but I was told I would receive two. Will the other one be despatched separately?

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Message 2 of 7

Re: Only one phone received

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Message 3 of 7

Re: Only one phone received

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Hi @NickW999   You should get one free HD Phone with Alexa or two Essential Phones. Which one have you received?

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Message 4 of 7

Re: Only one phone received

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Hi - thanks for replying. I received one HD phone. I could have sworn they said they would be sending two. Oh well!

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Message 5 of 7

Re: Only one phone received

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I've had a look around the BT site but there doesn't seem a way I can buy another Digital Voice phone for upstairs.

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Message 6 of 7

Re: Only one phone received

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Message 7 of 7

Re: Only one phone received

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Thank you!

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