Phone displays Out of Area on incoming calls

[6412]

Since switching to Digital Voice if any call comes in from a number that is not in our contacts list the Phone display shows Out Of Area with the number underneath.  Why is this?

[jac_95]

Hi 6412,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

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