<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
I am having the exact same issue this has been going on for months I have never experienced anything like it, it’s our business that people are calling and not able to get through to and no one seems to be able to fix it AT ALL.