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Message 1 of 5

SOGEA and/or DV

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We are getting DV in 2-6 months - the BT road show is here this week. There is no prospect of OR fibre - does the arrival of DV suggest that our line will be converted to SOGEA?  We will be given 30 days notice of thephone change - info from the BT drop-in session in Edinburgh

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Message 2 of 5

Re: SOGEA and/or DV

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Message 3 of 5

Re: SOGEA and/or DV

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If you currently have FTTC and are migrated to DV , so your telephony changes to be via your router , then effectively you are the  equivalent of what a new customer would be provided with which is SoGEA , wether anything physical will be altered is unlikely, the PSTN equipment that currently delivers your telephone will almost certainly still be connected, just in a different state ( stopped or ceased instead of working ) , so the exchange MDF connection remains  in place but unused whereas a ‘new’ SoGEA order this exchange connection won’t be provided, but it’s a distinction without a difference, to all intents and purposes yes your service becomes SoGEA .

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Message 4 of 5

Re: SOGEA and/or DV

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Thanks for this comprehensive reply.  As you will have guessed, I was intrigued rather than worried.  There are many similar but obscure terms. not helped by proprietary versions.

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Message 5 of 5

Re: SOGEA and/or DV

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SoGEA , single order generic Ethernet access , just means ( from an Openreach point of view ) a single order is all that’s required to provide broadband , whereas previously an order for telephony , or existing telephone service was a prerequisite to have broadband ( on WLR lines )
Now , if the ISP wants to bundle a IP phone service that’s between them and their customer and doesn’t involve Openreach .
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