Scam / worse BT phone call received today

[roborun]

More of a warning than a question, but I received a call allegedly from BT Openreach today saying my IP address may have  been changed from Private to Public. Wanted me to call back to sort it out.

Bt chat said: 

"you will not receive any such calls from BT.'

Alternative action is to report the incident to:

abuse@bt.com

You have been warned, do not call  the scammers back.

[Keith_Beddoe · Accepted solution]

@roborun 

BT Security are not really the people to call, as they are there for building security issues, crime against BT, and employee identification. They are not going to be very happy if they receive calls regarding scam calls, especially as the originator of the scam calls would not be BT.

Please see https://www.bt.com/consumer/edw/scams/

And https://www.bt.com/help/security/scams

[DavidM]

Hi @roborun and welcome to our community.

Thanks for posting about the scam call. We appreciate the feedback.

@Keith_Beddoe is correct about the number you've been given. It wouldn't be suitable to call for this purpose and to be fair I don't think it should have been shared with you. Check the links Keith has posted for information on how to report scam calls etc.

Cheers

David

[roborun]

Thnk you.

[roborun]

Thank you.