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XylemFlow
Beginner

on ‎08-08-2022 11h43

1,747 Views
Message 1 of 4

Setting up call divert when not at home

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I am currently out of the country. I'd like to divert all calls to my mobile. I have purchased the call divert feature. However, it seems that I can only set up the divert from the home phone itself, which I obviously can't do. Is there a way to set up the divert remotely through the BT website?

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Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎08-08-2022 13h25

1,727 Views
Message 2 of 4

Re: Setting up call divert when not at home

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@XylemFlow 

No, it has to be done from your home phone, for security reasons.

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XylemFlow
Beginner

on ‎08-08-2022 13h46

1,717 Views
Message 3 of 4

Re: Setting up call divert when not at home

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OK, maybe I can get someone to go and set it up. Thanks.

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Keith_Beddoe
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Distinguished Sage

on ‎08-08-2022 13h54

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Message 4 of 4

Re: Setting up call divert when not at home

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Bear in mind that you will be charged for the forwarded part of the call, unless you have an inclusive call plan. This may work out to be expensive if you receive a lot of forwarded calls.

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