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Message 1 of 3

Unable to call BT as my menu choices are not being recognised

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I need to call BT when whenever I call my menu choices are not being recognised, the keypad is making a beep to show I am selecting an option but the automated voice keeps saying I can't understand you and hanging up on me! Any other ways to contact them or another number to try?  Live chat seems to have disappeared for anything even slightly complex

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Message 2 of 3

Re: Unable to call BT as my menu choices are not being recognised

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If you have a mobile you can text HELP to 61998 and you can get a call back

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Message 3 of 3

Re: Unable to call BT as my menu choices are not being recognised

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Thank you!

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