Picked up the phone this morning to make a call and discovered we have no dial tone and therefore can't make any calls. I have tried numerous times and ways to report this (through 'My BT' online, calling the 'Help line' and by text) to no avail. What to do next to get phone line back? FYI - We are not due to switch to digital line until July.
Thank you for your reply. As stated in my query, I have already tried the options you have suggested plus some additional ones. I will keep trying today, but as it's a Bank Holiday I'm not sure there will be any response.
