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Message 1 of 6

Unsightly bt box

I have a BT box on the wall at the front of my house. It is unsightly with wires going across the front. I have no use for the box as I now use a fibre provider not associated with BT. Can I simply remove the box?

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Message 2 of 6

Re: Unsightly bt box

'the box' is the property of openreach and not BT retail.  you can ask openreach to remove it but as it is not a hazard to safety then doubt openreach will do anything



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Message 3 of 6

Re: Unsightly bt box

Thanks for the response. I can easily remove it, I just don’t know if I’m allowed. 

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Message 4 of 6

Re: Unsightly bt box

you are not allowed to move it as property of openreach but it is up to you what action you take doubt openreach will notice 



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Message 5 of 6

Re: Unsightly bt box

Thanks. Might thoughts as well. 

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Message 6 of 6

Re: Unsightly bt box

Is you house part of a terrace, if it is , does this ‘block’ service other properties on the terrace ? ….a ‘BT box’ is a bit vague , if it’s a block that was only ever used in your own connection, then removing it may not be noticed, if it’s a ‘DP’, Distribution Point , then even if you are unaware of the legality (this can happen with ex local authority houses ) the block remains the property of BT/Openreach and even if you have no need if BT or Openreach services , others may , so removing it could cause you ‘legal’ problems……

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